Privacy Policy
Last Updated: 23rd September 2025
Pluck (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website usepluck.com, mobile applications, and services (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.
We may collect the following types of information:
- Personal Information: Name, phone number, email address, business name, and payment details when you sign up or make transactions.
- Business Information: Type of business, equipment requested, repayment preferences, and transaction history.
- Device Information: IP address, browser type, operating system, and usage data.
- Location Information: Approximate location data to connect you with local agents and vendors.
We use your information to:
- Provide, operate, and improve our Services.
- Process payments and installment plans.
- Verify identity and prevent fraud.
- Connect you with vendors, agents, or service partners.
- Communicate with you about your account, transactions, and support requests.
- Send you relevant updates, promotions, or product information (with your consent)
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.
Depending on your location, you may have the right to:
- Access and request a copy of your personal data.
- Request correction or deletion of inaccurate or unnecessary data.
- Withdraw consent for certain processing activities.
- Opt out of marketing communications.
- To exercise these rights, please contact us at contact@usepluck.com
We retain your information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
- For questions or concerns about these Terms, please contact us at: 📧 support@usepluck.com